I'm back...
Wow its been a while since I posted anything on my blog. I wonder if theres anyone who still glances at this, haha. As my blog says this is a place where I rant, rave, and reflect and tonight I'm going to rant and vent.
This rant is what happened to me at work. I'm not sure how many people know but I'm going to be a server at the TGIF I work at. So I have been training the past few times I've been working. The work day started off alright I guess. I was training under one of the servers like I did the past few times I worked. While it did get a little busy I managed to keep my cool and not panic. Then from the hostess we were told that they were going to seat a party of 32 in the section that I was training in.
At first I didn't think this was so bad because in the past I had helped a server with a large party of 35 and it turned out fine, so I was not too worried. It started off pretty well me and the server took the drink orders of the people and then we got them their drinks. After that we took their orders and I started at one end and the server started at the other and we sort of met in the middle. Once the food orders were taken I went to put in their food into the micros, how food is entered in so that the kitchen see's it and cooks it. Then we got them refills and it seemed that everything was going fine so far.
Unfortunately, nothing really goes well for me too long. The server I was training under took his lunch and then things started to go downhill. So once the food was ready in the kitchen I began to take the food out and gave it to the people. Then I found out that four people were missing a pasta and I had four extra cheeseburgers. I went back to the kitchen and talked to the expo and they told me everything went out. So my only option was to enter in the four missing pastas and have my manager void the 4 extra cheeseburgers.
I went back to the people and told them that their four pastas would be out in a little bit and that I told the kitchen staff to rush it. At this point I was really worried and panicking. So with me panicking in my head I tried to look calm. I tried to keep going back and asking them if they needed refills and that the people missing food that it would be out soon. Then the people asked me if they could get the pastas they were missing for free since people had finished eating. So I had to tell my manager this and this only served to add to my panic. Then on top of that before I went back to the kitchen to check on their food one of the older ladies motioned me over and kinda yelled at me and chewed me up, tore me a new one so to speak. Basically they were upset that it was taking so long for their food to come out. They were like "I don't understand how something so simple like pasta could take so long." I apologized and explained that I told the kitchen staff to rush it as fast as they could. Then they said "Well then I think you should go back there and get our food" or something close to that.
The real kicker was that one of the people in the group of 32 told me it was someone's birthday. So I had to worry about their food and when to bring out the sundae and sing. I think I brought out the sundae and sang right before their food was ready and I think it was also before the lady yelled at me. I'm not sure its a little hard to remember after being filled with so much frustration for about 2 hours.
The funny thing was that the younger guests were a little bit more understanding but the lady was not that understanding when I kept telling them their food would be out a little later. The younger guests even asked what was taking so long and I told them their food was cooking and I told the cooks to hurry. They told me I was a nice guy. Reflecting upon this I found it amusing.
Since all I am really is the nice guy. I guess if you asked anyone who knew me they all would probably tell you one of two things about me, either that I was really quite or that I was a nice guy. After the guests left and stuff I began to think why is it that even when I'm shown the worse in people that I still endure the pain they throw at me and smile and show them kindness.
Since after the mess about about the food I could have tried to avoid them and leave the whole problem for the server when he came back. Instead I tried to fix the problem as best I knew how. I could have ignored them and not gave them updates about their missing food. I could have not made the sundae and sang happy birthday to one of the people in that group. There are a lot of things I could have done to lessen the burden upon me because of this problem, but I decided to take it up all the burden as my own and take the pain. The thing I'm getting at is I continue to wonder why am so nice? Since I know and seen how people who are not nice and who are mean always seem to get what they want. Leaving me struggling to get by, and trying to earn the things I want. It would be so much easier for me if I left my nice self and became a douchbag who took what he wanted and did not care about others. I just wonder why is it that I care so much about others and that I'm so nice?
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